fertieg18
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Dołączył: 23 Wrz 2010
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Wysłany: Pią 16:44, 26 Lis 2010 Temat postu: immediate clean-up services |
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pros and cons of banking services to the coexistence of convenience SMS
For the needs of users, this is undoubtedly a good thing. Users can quickly aware of relevant changes in account information, help ensure account security, or to understand the appropriate financial products. For the other part can be customers, such charges are an additional burden. Its cash flow account is not frequent, short message services per month will receive a limited two, one year,[link widoczny dla zalogowanych], cost far more than the annual fee, really difficult to accept. Again similar to the \
According to the survey, SMS banking service charges up to one year to 48 million, according to a normal mobile phone charges a dime doing, banks can send 480 text messages. It should be noted that, as banks such big customers, there may be lower telecommunications charges. However, one year, users have received a few? An industry source said the bank alone, the profit margin on the SMS notification service can reach 150% or even 200%. According to bank's internal statistics, the vast majority of individual customers, after the opening of the business receive text messages per month generally will not exceed 10. Banks and mobile operators is based on the number of text messaging to calculate costs, which naturally fall into the bank the difference, \
a service change is very simple, if the Industrial Bank had to pay the free SMS service to be charged on January 1 yuan SMS service charges, and why the bank's practice is to not respond to cancel the message is opened by default On the contrary, not, confirmed receiving the reply message is the service? yes or no, for themselves or for a fee-oriented banking is a service-oriented. Every citizen has a right to know is right, the bank should change the service mode and then do not drive because of their own interests without taking into account the interests of users.
Communications Information Report
seemingly insignificant bank customers to pay the monthly service fee thirty-four yuan, in fact, hidden the enormous profits. This alone can be credited service bank a billion dollars a month. This is probably the Bank of dissatisfaction and calls for a variety of reasons has always turned a deaf ear.
banking chaos lead SMS service fee \a; have collected higher, but also have lower income, and the banks themselves to grasp. Whether the cost is offset, or that so and so, the Bank's explanation hard to convince the people end. However, if they simply did not need convincing.
\is considered the accepted fee-based services, the bank really too high, some critics denounce the bank charges such as \Some even says with frustration: \\breach of contract. \
now the one hand, we can only hope to end this chaotic situation, on the one hand expect the bank itself senses development. Provide more personalized service differentiation, rather than fees imposed. Account for the future, as development plans, which are to be considered.
grievances under the China Banking Regulatory Commission recently asked commercial banks to further standardize the behavior of service charges, immediate clean-up services, the Bank charges for all services conduct self-examination and cleaning, identify problems and timely corrective to , and one of seven mandatory cancellation of unreasonable charges.
but limited to \Over the years, the bank charges to the reason why the explosive surge in bank greed, the pursuit of maximizing their own interests is one aspect of the course, but their roots, supporting related public regulatory system in place is seriously lagging behind and not the crux. Bank set the new fee services, what kind of procedures should be followed - how to measure the cost price, who is estimated to whether and how to listen to consumers seeking the views of the current regulations do not have a clear view.
many users that a very reasonable monthly fee, you should press the bar to pay. Users also said bank card annual fee collected itself, the service should be included within the annual service fee. Speaker intentions, listener not, why so?
and discontent is focused on the user fee standards. SMS alerts to receive monthly bank service fees, usually 2 yuan. Charges two possibilities: one is the flat rate, regardless of the size of a change as long as the account,[link widoczny dla zalogowanych], charge a fixed monthly fee; other is distinguished by the size of the amount, the bank set a certain amount, less than this amount must be charges above this amount is free.
should be said that the bank card SMS reminder service is very useful, allows the cardholder to the account balance gains a. The customer account balance can quickly notice a change, especially when the cardholder accidentally lost bank card, or bank card theft occurs brush, etc., the cardholder can immediately informed, and can report the loss of emergency, thus reducing the loss of so most of the business cardholders hold a positive attitude.
focus on the user's interest, the bank launched the service which not only do our duty, were for the sake of the meaning of the user. Provides a service and then charge, naturally, is understandable. But people find that very often, service is just an excuse, toll is the purpose, the bank saw in fact, is one of the interest, so the banks have non-selective \or knowledge of the unauthorized fees pay for the banks.
look forward to personalized service, please respect the \Because \
According to \Early August of this year, he found that the amount deducted on the card 5 yuan - from the April start deducting 1 per month service charge SMS. Upon inquiry, the customer, \opened.
\\Please check XX Bank. \
Recently, banks do not take into account public opinion unilateral plus a service charge related to widespread debate and text message banking service charges on the debate over them. SMS charges are the focus of debate opaque, many users directed banks to implement \Bank launched the SMS service is also considered a move of convenience, the user can learn through a bank account changes in real-time SMS notification and other information, there is a demand for users who naturally embrace, and those who do not frequently change accounts or small accounts users,[link widoczny dla zalogowanych], the service seems dispensable. Experts have pointed out, the bank introduced SMS service charges true, but it would be wrong not to respect client's right to know, even the \
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